Getting Started
Join the Global Movement for Healthier Buildings
Fitwel Certification provides a clear, step-by-step path to improve occupant health, increase asset value, and demonstrate leadership in sustainability. Getting started is simple—and the impact is lasting.
Our streamlined platform makes it easy to assess, document, and showcase healthier, more resilient buildings.
Note: This guide applies only to the online process for Star Certification. Fitwel Scale Certification (FSP) follows a separate offline process. Learn more about FSP here.
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Unlock Your Free Account & Start Building Healthier Spaces
Click the Fitwel Platform button in the top right corner of the website. Fill out your User Account information, click Register, and verify your email.
Once logged in, go to the Account Information page, click Edit, and add any additional project team members (see Step 2).
Note: Every new User Account automatically creates a Company Account. To keep your company's Fitwel effort consolidated, before registering, confirm whether your company already has a Company Account on the Fitwel Platform and request an invitation to join an existing one. Step 2 will show how your team can add you to an existing account.
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Assemble the Experts Who’ll Drive Your Certification Success
As a Company Lead, you can add project team members to your Company Account. After logging in, select the account, click View Account Information in the top-right corner, then click Edit. From there, you can update account details and add team members. Team members can be added at any point in the process, don’t worry if you don’t have everyone on your team added at the start!
Project Team Roles:
Company Lead: Oversees the project, manages approvals, and ensures alignment with goals.
Portfolio Manager(s): Manage day-to-day project work—submitting documentation, tracking deadlines, and driving the certification process.
Collaborators: Support tasks such as preparing and uploading documentation.
Video: Adding Collaborators
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Set Up Your Portfolio & Unlock Your Path to Fitwel Star Certification
Set up your portfolio: Click Add Portfolio on your dashboard, name it, and organize by asset type, region, or consultant. Portfolios act as your account’s folder structure and can be organized to suit your needs (e.g., by Asset Type, Region, Consultant, etc.).
Register a new project: Click the blueAdd Project(s)button on yourPortfolio dashboard or the Projects tab. Add basic details (name, asset type, size) and pay the registration fee before accessing the digital scorecard.
Access your scorecard: Payment and registration unlocks the Platform’s interactive scorecard and performance data, highlighting areas of strength and opportunity.
Certification fees can be paid upfront at registration—or deferred until submission. On the payment page, choose your preferred timing and method, including credit card or invoice.
Registration fee: $500 USD per project
Certification fees: Determined by project type and size (see pricing)
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Discover Opportunities with Scorecards, Tools & Insights
For Star Certification, use the Product Selection Wizard to identify the scorecard that best fits your project. Then, with Scorecard Assessment and the Gap Analysis Tool, evaluate performance, set priorities, and identify opportunities for improvement—all while generating insights to guide certification and investment decisions.
Learn more about the Fitwel Standard, including Scorecards, Star Ratings, and Strategies, here.
Videos: Product Selection Wizard | Scorecard Assessment | Gap Analysis Tool
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Showcase Your Work: Upload, Organize & Submit with Ease.
Each strategy outlines its health impacts, compliance pathways, available points, and required documentation—offering both clarity and flexibility throughout certification. Upload documentation to demonstrate compliance with selected Fitwel Strategies.
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Refine, Respond & Strengthen Your Certification Submission.
Fitwel’s Certification Team completes an initial review of your submission within 12–16 weeks and provides comments for your team to address. During the client response phase, you can review feedback, make revisions, and upload additional documentation to earn credit. Once ready, submit your responses for final review.
Learn more about our Ambassador and Champion Programs to expedite your reviews!
Video: Review & Response | Scorecard Overview Page: Submission Status & Timeline
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Achieve Certification & Share Your Success with the World.
Earn your Fitwel Certification score and/or Star Rating and marketing guidelines showcase your commitment to healthier, more resilient buildings. Certification is valid for 3 years.
Already have a Fitwel Platform account? Log in here.
Learn More & Lead the Way
Want to dive deeper into the Fitwel Platform? Become a Fitwel Ambassador and gain the expertise to drive health and value across your portfolio.
Certification FAQs
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Building owners can apply for Fitwel’s healthy building certification to implement, track, and benchmark actions and strategies that impact human health and wellbeing. Obtaining a healthy building certification demonstrates the building’s commitment to improving the lives of residents, occupants, and the surrounding communities.
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The Fitwel Standard provides tailored scorecards for existing and new buildings and sites to optimize the unique opportunities for every project to receive the Fitwel healthy building certification—whether it’s a single-floor build-out or a large-scale development.
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A range of buildings and sites (“projects”) are eligible. Communities, commercial/industrial sites, senior housing, workplaces (multi-tenant base buildings, multi-tenant whole buildings, single tenant buildings, commercial interior spaces), retail buildings, and multifamily residential buildings are all eligible for the Fitwel Certification.
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Once the registration, benchmarking, and submission of the documents are complete, Fitwel’s Certification Team will review and provide feedback on the project within 16 weeks. Fitwel Champions and Ambassadors are eligible for expedited certification review timelines of as little as 12 week.
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A Fitwel Building or Site Certification is valid for three years.
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The Fitwel Viral Response Module is a separate certification that allows companies to adopt new guidance, policies, and procedures for a multi-faceted approach to mitigate the spread of disease on an asset-level basis.
Designed and developed in response to the demand surrounding COVID-19, the module highlights data-driven strategies that mitigate viral transmission and create a healthy environment for all occupants.
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Beginning in November 2022, Fitwel launched a Remediation Process available for all projects after completing the Fitwel Final Review.
This new process is completely optional and provides a formal and structured pathway to improve a project’s Fitwel score and/or star rating. The Remediation Process allows project teams to submit additional documentation for strategies that have not been achieved, or attempted, during the initial project submission, within a year from Final Review completion. The process will cost $1,000 per review and cover up to 10 strategies, with Fitwel Champion and Provider companies receiving a 50% discount.
Process Guidelines
• All Fitwel Certifications (excluding Viral Response Approval) are eligible for the Remediation Process.
• Each project may use the Remediation Process 3 separate times within 1 year from the original Final Review completion date.
• Project teams may submit up to 10 different strategies in each Remediation Process.
• For the Remediation Process to be considered complete, documentation must be submitted for all strategies being considered for the review cycle. The Certification Team cannot review any documentation submitted after the Remediation Process has been initiated.
• Regardless of the number of Remediation Processes for a project, Fitwel will recognize the date of the Final Review completion as the official project certification date.
• Projects may be submitted for a Remediation Process review regardless of score or star rating achieved in the initial certification submission.
• The Remediation Process typically takes 2-4 weeks to complete.
Start the process here.
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